SESSION Achieving Reliability from Data Track: Reactive to Proactive Decision Making Murray Wiseman, President, LivingReliability Inc. In a physical asset management process, an “optimal” decision policy will apply the right maintenance at the right time to the right components so as to achieve the highest possible enterprise profitability. Maintenance managers and engineers have long believed that within their data lie the secrets to achieving optimal decisions. That conviction has driven the growth of high technology services and tools that collect, display, manipulate, and store limitless quantities of data. However, most maintenance managers have grave doubts about the quality of the historical work order data stored in the enterprise asset management (EAM) system. They say that the data lacks veracity and consistency. Technicians often select the default code “other” when populating the drop down lists on work order form. We present the results of having applied a new process “living reliability centered maintenance” (LRCM) that ensures perfect transcription to the EAM database of the maintainer’s observations concerning the failure mode, its effects and consequences. . We’ll demonstrate a statistical method to build and verify optimized condition based decision model performance in achieving a stated corporate goal. |